Branches and Services
At this time, all THS branches are open. Methadone dosing for MAT patients will continue.
The following are all services that are on hold in the midst of the Coronavirus outbreak:
- All Group Counseling Sessions
Help Us, Help Others, Help Yourself – Wear a Mask
Covid-19 is a real threat everyone is susceptible to contracting it, however by simply wearing a mask or other face-covering you can help prevent the spread of the virus. Covid-19’s symptoms can go under the radar and many people may not even know they have it, but if they wear a face-covering they can drastically reduce their likelihood of spreading it. Whenever someone comes to THS, they must wear a face-covering, this extends to Staff, Clients, or Visitors.
Please Note: This is not a request, we are all required by Washington State law to wear a mask.
Weekly Check-Ins By Phone
During the coronavirus COVID-19 pandemic, we want to minimize the risk of exposure and infection for our patients and staff. At the same time, we know you, like everyone else, are anxious, afraid and depressed. We want to continue to provide you with the recovery support you need and help you feel connected at this extraordinary time.
Beginning Wednesday, March 25 your counselor will be making weekly check-in calls to you via the phone number we have listed in your patient record.
Make Sure We Have the Right Number
If you need to update your phone number, please call the main number of your clinic location (click here to go to our “Locations” page) and our staff will update your patient record.
Take the Call
The call from your counselor may appear as “blocked” or “private.” If you do not answer the counselor will leave a message for you.
Schedule a Phone Appointment
You can make an appointment for a telephone check-in by calling the main number of your clinic. Phone numbers for each location are on our Locations page here. When you call, press “0” to speak to a front desk person who will schedule a time for your counselor to give you a call.
Emergency or Crisis Help
If you are experiencing a medical or other emergency, Call 911 immediately.
Questions or Concerns
If you have questions or concerns, please contact your branch. Visit Our locations page to view your branch’s phone number.
Procedures for Protecting Health and Ensuring Safety
Therapeutic Health Services cares deeply about the health of our patients and of our community. We will be posting information as needed regarding any changes in program and service delivery at THS related to coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. Please remember to visit our website’s News & Events page for updates. We will post on our website any changes to daily dosing or clinic operations.
All patients and staff must have their temperature checked upon entering the building. All individuals with a fever or other symptoms will be provided a mask and will receive their dose individually in an alternate office. If you feel sick in the morning before you come to the clinic, please call ahead and notify our staff so you can receive instructions for when you arrive at the clinic. We will make sure our staff are ready to receive you and ensure you get your medication safely. The branch phone numbers are listed here and on our Google Business listings.
To protect everyone, all patients and staff are requested to observe a social distance of six feet. For patients in line waiting to receive medication, we have marked out the distance to stand apart on the floor at each of our locations.
In this uncertain and rapidly changing time, we want all of our medication-assisted treatment (MAT) patients to know that they will receive their medication. Our medical staff are evaluating patients for temporary or increased carries. Please follow any instructions given by nursing staff when you receive your medication.
All MAT Patients, please remember to bring your lock box to the clinic on your next visit.
Please remember to watch this page for any changes in service. We will post here if there are any changes to daily dosing.
Symptoms of Covid-19
Symptoms for Covid-19 can include the following:
- Fever > 100.4°
- Acute* onset cough
- Acute* onset shortness of breath
- Acute* onset sore throat
- Acute* generalized muscle pain
- Acute* fatigue
- New loss of sense of smell or taste
- Gastrointestinal symptoms including diarrhea
- New/abnormal headache
- Runny nose not associated with allergy
*Acute means severe and sudden onset
If you have Covid-19, you may have mild (or no symptoms) to severe illness. Symptoms can appear 2-14 days after you are exposed to the virus that causes Covid-19.
If you’re experiencing any of these symptoms, we recommend contacting your primary care provider.
Seek medical attention immediately if you or someone you love has emergency warning signs, including:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion or not able to be woken
- Bluish lips or face
This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
Learn more at cdc.gov/coronavirus
Prevention for Covid-19 and Other Respiratory Diseases
These are important ways to prevent infection:
- Wash your hands often with soap and water or hand sanitizer for 20 seconds
- Avoid close contact with people who are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands
- Avoid touching your eyes, nose, and mouth
- When in public, wear a cloth face covering over your nose and mouth
- Clean and disinfect frequently touched objects and surfaces
- Stay home when you are sick, except to get medical care
THS Service Updates – Coronavirus (Covid-19) Posts
Effective immediately, masks are required to be worn both inside and outside of any THS location while someone is on property. 6 foot distancing must also be maintained, regardless of whether someone is inside or outside the building. This includes anyone in the dosing line. Please note, this is another change made to preserve the health and safety of our patients and staff. Please help us and help others by doing your part; wear a mask and maintain 6 foot more..
Covid-19 is a real threat and everyone is susceptible to contracting it, however by simply wearing a face-covering or other face-covering you can help prevent the virus from spreading. Covid-19’s symptoms can go under the radar and many people may not even know they have it, but if they wear a face-covering they can drastically reduce their likelihood of spreading it. We ask that whenever someone comes to THS, they wear a face-covering, this extends to Staff, Clients, or Visitors. more..
Lifeline Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet access service, or voice-broadband bundled service purchased from participating providers. Lifeline is available to eligible low-income consumers in every state, commonwealth, territory, and on Tribal lands. The Lifeline program is administered by the Universal Service Administrative Company (USAC). USAC is responsible for data collection and maintenance, support calculation, disbursements, and assisting consumers with more..
Information taken from SAMSHA flyer: HHS Publication No. SMA14-4885 (2014) What You Should Know When you hear, read, or watch news about an outbreak of an infectious disease such as Ebola, you may feel anxious and show signs of stress—even when the outbreak affects people far from where you live and you are at low or no risk of getting sick. These signs of stress are normal, and may be more likely or pronounced in people with loved ones in more..
During the coronavirus|covid-19 pandemic we want to minimize the risk of exposure and infection for our patients and staff. At the same time, we know you, like everyone else, are anxious, afraid and depressed. We want to continue to provide you with the recovery support you need and help you feel connected at this extraordinary time. Beginning Wednesday, March 25 your counselor will be making weekly check-in calls to you via the phone number we have listed in your patient record. Make more..
Therapeutic Health Services cares deeply about the health of our patients and of our community. We will be posting information as needed regarding any changes in program and service delivery at THS related to coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. Please remember to watch our website’s Services Updates page (https://ths-wa.org/news-events/ths-service-updates-coronavirus-covid-19/) page for any changes in service. We will post on our website if there are any changes to daily dosing. more..
Therapeutic Health Services cares deeply about our patients and our community, that’s why we want to share this notification and any others in the future to keep you informed of any changes at THS regarding coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. MAT Dosing at our Branches Daily dosing will continue until further notice. We urge patients to please follow dosing line instructions and be aware they may be screened prior more..