Therapeutic Health Services

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Youth Programs
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Youth Programs
Mental Health
Substance Use
Youth Programs
Mental Health
Substance Use

THS Service Updates – Coronavirus (Covid-19)

Branches and Services

At this time, all THS branches are open. Methadone dosing for MAT patients will continue.

The following are all services that are on hold in the midst of the Coronavirus outbreak:

  • All Group Counseling Sessions

Weekly Check-Ins By Phone

During the coronavirus COVID-19 pandemic, we want to minimize the risk of exposure and infection for our patients and staff. At the same time, we know you, like everyone else, are anxious, afraid and depressed. We want to continue to provide you with the recovery support you need and help you feel connected at this extraordinary time.

Beginning Wednesday, March 25 your counselor will be making weekly check-in calls to you via the phone number we have listed in your patient record.

Make Sure We Have the Right Number

If you need to update your phone number, please call the main number of your clinic location (click here to go to our “Locations” page) and our staff will update your patient record.

Take the Call

The call from your counselor may appear as “blocked” or “private.” If you do not answer the counselor will leave a message for you.

Schedule a Phone Appointment

You can make an appointment for a telephone check-in by calling the main number of your clinic. Phone numbers for each location are on our Locations page here. When you call, press “0” to speak to a front desk person who will schedule a time for your counselor to give you a call.

Emergency or Crisis Help

If you are experiencing a medical or other emergency, Call 911 immediately.

If you are in crisis and need help you can call the King County Crisis Line at  206-461-3222or 1-866-4CRISIS (1-866-427-4747).

In Snohomish County, please call 2-1-1 or the Care Crisis Line at 1-800-584-3578 to get help.

Questions or Concerns

If you have questions or concerns, please contact your branch. Visit Our locations page to view your branch’s phone number.

Procedures for Protecting Health and Ensuring Safety

All patients and staff must have their temperature taken prior to entering the building flyer for Coronavirus Covid19

Therapeutic Health Services cares deeply about the health of our patients and of our community. We will be posting information as needed regarding any changes in program and service delivery at THS related to coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. Please remember to visit our website’s News & Events page for updates. We will post on our website any changes to daily dosing or clinic operations.

Temperatures

All patients and staff must have their temperature checked upon entering the building. All individuals with a fever or other symptoms will be provided a mask and will receive their dose individually in an alternate office. If you feel sick in the morning before you come to the clinic, please call ahead and notify our staff so you can receive instructions for when you arrive at the clinic. We will make sure our staff are ready to receive you and ensure you get your medication safely. The branch phone numbers are listed here and on our Google Business listings.

Social Distancing

Keep a distance of 6 feet flyer for Coronavirus Covid19

To protect everyone, all patients and staff are requested to observe a social distance of six feet. For patients in line waiting to receive medication, we have marked out the distance to stand apart on the floor at each of our locations.

Medication

In this uncertain and rapidly changing time, we want all of our medication-assisted treatment (MAT) patients to know that they will receive their medication. Our medical staff are evaluating patients for temporary or increased carries.  Please follow any instructions given by nursing staff when you receive your medication.

All MAT Patients, please remember to bring your lock box to the clinic on your next visit.

Please remember to watch this page for any changes in service. We will post here if there are any changes to daily dosing.

Symptoms of Covid-19

Coronavirus Covid-19 Symptoms per CDC

Symptoms for Covid-19 can include the following:

  • Fever
  • Cough
  • Shortness of breath

If you have Covid-19, you may have mild (or no symptoms) to severe illness. Symptoms can appear 2-14 days after you are exposed to the virus that causes Covid-19.

If you experiencing these symptoms, we recommend contacting your primary care provider.

Seek medical attention immediately if you or someone you love has emergency warning signs, including:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or not able to be woken
  • Bluish lips or face

This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

Learn more at cdc.gov/coronavirus

Prevention for Covid-19 and Other Respiratory Diseases

These are important ways to prevent infection:

  • Wash your hands often with soap and water or hand sanitizer for 20 seconds
  • Avoid close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands
  • Avoid touching your eyes, nose, and mouth
  • When in public, wear a cloth face covering over your nose and mouth
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home when you are sick, except to get medical care

THS Service Updates – Coronavirus (Covid-19) Posts

Woman with hands to face in depression or anxiety

Coping With Stress During Infectious Disease Outbreaks

Information taken from SAMSHA flyer: HHS Publication No. SMA14-4885 (2014) What You Should Know When you hear, read, or watch news about an outbreak of an infectious disease such as Ebola, you may feel anxious and show signs of stress—even when the outbreak affects people far from where you live and you are at low or no risk of getting sick. These signs of stress are normal, and may be more likely or pronounced in people with loved ones in more..

woman answering phone call

Weekly Check-Ins By Phone

During the coronavirus|covid-19 pandemic we want to minimize the risk of exposure and infection for our patients and staff. At the same time, we know you, like everyone else, are anxious, afraid and depressed. We want to continue to provide you with the recovery support you need and help you feel connected at this extraordinary time. Beginning Wednesday, March 25 your counselor will be making weekly check-in calls to you via the phone number we have listed in your patient record. Make more..

Checking temps flyer

New Procedures for Protecting Health and Ensuring Safety

Therapeutic Health Services cares deeply about the health of our patients and of our community. We will be posting information as needed regarding any changes in program and service delivery at THS related to coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. Please remember to watch our website’s Services Updates page (https://ths-wa.org/news-events/ths-service-updates-coronavirus-covid-19/) page for any changes in service. We will post on our website if there are any changes to daily dosing. more..

THS Coronavirus Patient Info Card

We Care About Your Health – Coronavirus (Covid-19)

Therapeutic Health Services cares deeply about our patients and our community, that’s why we want to share this notification and any others in the future to keep you informed of any changes at THS regarding coronavirus (covid-19). Our goal is to keep our patients safe and provide the care they need. MAT Dosing at our Branches Daily dosing will continue until further notice. We urge patients to please follow dosing line instructions and be aware they may be screened prior more..

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